Bezstarostný nákup

ON TEMPLESTORE.CZ IS A 14 DAY PERIOD FOR RETURNS OR EXCHANGES OF GOODS WITHOUT GIVING REASONS.

• print out and fill out the form
• send the goods

How to do it:

If the goods do not suit you and you want to return / exchange or complain about them, put the goods in the box, enclose the completed Protocol for exchange / return / complaint of goods and send everything to our address:

Protocol for exchange / return / claim of goods:
DOWNLOAD HERE

LIP distribution s.r.o.
Pražská třída 2738/94
České Budějovice 370 04

Exchange of goods in stores:

Of course, you can also return or exchange the goods free of charge at all four of our stores.

Further information on exchange and return of goods:

We do not exchange video and audio media!
In the event of the return of any damaged, washed or worn goods, we reserve the right to reduce the amount returned by an adequate discount to cover the loss of value on resale.
When returning the goods, you can choose the method of payment of your money, but if the order was paid for by credit card, the money will be returned to this credit card.

How to proceed in case of a complaint:

Make claims within the warranty period. When returning the goods, proceed according to the description given in the article WARRANTY AND EXCHANGE OF GOODS on templestore.cz.

THE COMPLAINED GOODS MUST BE CLEAN, OTHERWISE IT WILL BE RETURNED !!!

What are the warranty periods?

The warranty period provided for our goods is 24 months, unless otherwise stated on templestore.cz.

Contact in case of any ambiguity: email: eshop@templestore.cz, tel.: +420 775 774 775, (on working days from 9.00 - 17.00)